New Apartment Handover Moving Guide Dubai
Essential guide for moving into a newly handed-over apartment in Dubai. Learn about snagging, permits, utility setup, and coordinating your move with developers.

Moving Into Your New Dubai Property
Receiving keys to a new apartment is exciting, but moving into a freshly handed-over property involves unique considerations. From snagging inspections to utility activation, this guide ensures you're prepared for every step.
Before Handover Day
Documentation to Prepare
- Sale agreement and payment receipts
- Emirates ID copies
- Passport copies
- Visa page copy
- Contact details for developer
Initial Walkthrough Checklist
Before accepting handover:
- Test all electrical outlets and switches
- Check water pressure in all taps and showers
- Test AC units in each room
- Inspect windows and doors for proper closure
- Look for paint imperfections or scratches
- Check flooring for damage or unevenness
- Test kitchen appliances if included
- Verify all promised finishes are complete
Snagging Process
What is Snagging?
Snagging is the process of identifying defects or incomplete work that the developer must fix. You typically have a limited period (often 60-90 days) to report issues.
Common Snag Items
- Paint touch-ups needed
- Grout imperfections in bathrooms/kitchen
- Door alignment issues
- AC not cooling efficiently
- Scratched fixtures or surfaces
- Plumbing leaks
- Electrical outlets not working
Professional Snagging Services
Consider hiring professional snaggers who:
- Have systematic inspection processes
- Know building codes and standards
- Provide detailed reports for developers
- Cost AED 500-1,500 depending on property size
Setting Up Utilities
DEWA (Electricity and Water)
- Register on DEWA website or app
- Submit Ejari contract (or Title Deed for owners)
- Pay security deposit (varies by property type)
- Activation typically takes 24-48 hours
Internet and TV
- Du and Etisalat are main providers
- Check which provider serves your building
- Book installation appointment 1-2 weeks in advance
- New buildings may have pre-installed fiber
District Cooling (Where Applicable)
Some Dubai areas use district cooling:
- Separate from DEWA
- Register with building management or provider
- May require security deposit
Move-In Permits for New Buildings
Developer Requirements
Most developers require:
- Completed handover process
- Moving permit application (3-7 days advance)
- Refundable deposit (AED 1,000-3,000)
- Service elevator booking
- Insurance certificate from moving company
Coordinating with Building Management
- Contact facilities management early
- Understand building access hours for moves
- Know parking and loading bay procedures
- Get security clearance for movers
Timing Your Move
Recommended Timeline
- Handover day: Complete inspection, report snags
- Days 1-3: Apply for DEWA, arrange internet
- Days 3-5: Apply for move-in permit
- Days 5-7: Utilities activated, permits confirmed
- Day 7+: Schedule moving day
Don't Rush
Advantages of waiting a few days:
- Utilities are confirmed working
- Any immediate issues discovered
- Building staff prepared for your move
- Less stress overall
New Building Considerations
Multiple Handovers
In new buildings, expect:
- Many residents moving in simultaneously
- Competition for elevator time slots
- Potential construction still ongoing
- Amenities may not be fully operational
Tips for New Building Moves
- Book elevator slot as early as possible
- Be flexible with dates
- Communicate with building management frequently
- Expect minor delays and plan accordingly
What Common Problems Occur with New Apartment Handovers?
Based on our experience helping hundreds of residents move into newly handed-over properties across Dubai, these are the most frequent issues:
Delayed Handover
Developers sometimes push back handover dates by weeks or months. This can create a gap between your lease expiry and new home availability.
Solution: Have a backup plan. Negotiate a short extension with your current landlord, or arrange temporary storage and short-term accommodation. Many moving companies offer storage-inclusive packages for exactly this scenario.
Utilities Not Ready
In brand-new buildings, DEWA connections can take 3-5 days instead of the usual 24-48 hours. Internet infrastructure may not be complete.
Solution: Apply for DEWA immediately upon receiving your Title Deed or handover letter. Do not wait until you move in. Check with du and Etisalat about which provider services the building and pre-order installation.
Snagging Delays Fix
Developers can take 30-90 days to fix reported snag items. You may move in while some issues remain unresolved.
Solution: Prioritise safety-critical snags (electrical issues, plumbing leaks, door locks). Cosmetic issues (paint touch-ups, grout imperfections) can wait. Keep a written log of all reported snags with dates and developer responses.
Incomplete Building Amenities
Pools, gyms, parking systems, and concierge services may not be fully operational when you move in.
Solution: Set realistic expectations. Ask the developer for a timeline of amenity completion. This is especially common in phased developments where multiple buildings are delivered over 1-2 years.
What Is the Financial Checklist for a New Apartment Handover?
Moving into a newly handed-over property involves several financial commitments. Budget for all of them:
| Expense | Estimated Cost | Notes |
|---|---|---|
| DLD registration fee | 4% of property value | Already paid at purchase (confirm) |
| Service charge (annual) | AED 10-25/sq ft | Varies by developer and community |
| DEWA security deposit | AED 2,000-4,000 | Refundable |
| Internet installation | AED 150-500 | du or Etisalat setup fees |
| Moving service | AED 1,500-5,000 | Based on property size |
| Snagging inspection | AED 500-1,500 | Professional service recommended |
| Initial cleaning | AED 300-800 | New apartments still need cleaning |
| Furniture and furnishing | Varies widely | AED 15,000-100,000+ for unfurnished |
| Curtains and blinds | AED 2,000-8,000 | Essential - Dubai sun is intense |
| Gas connection (if applicable) | AED 200-500 | Some buildings use gas for cooking |
How Do You Choose Between Moving Everything at Once vs. Phased Moving?
For new handovers, a phased approach often makes sense:
Phase 1: Essentials First (Day 1-3)
- Beds, bedding, and bedroom furniture
- Kitchen essentials (enough to cook basic meals)
- Bathroom necessities
- Home office setup (if working from home)
- Children's essentials and school items
Phase 2: Full Household (Week 1-2)
- Living room furniture and entertainment
- Full kitchen setup
- Decorations and personal items
- Storage items and seasonal goods
Phase 3: Setup and Optimisation (Month 1)
- Wall art and picture hanging
- Custom storage solutions
- Additional furniture purchases
- Curtain and blind installation
- TV mounting and tech setup
This phased approach works especially well when moving into unfurnished apartments, as you may still be purchasing furniture during the first few weeks.
Which Dubai Developments Have the Most Handover Activity?
Major developers with ongoing handovers include:
- Emaar: Dubai Hills Estate, Dubai Creek Harbour, Downtown area projects. Generally smooth handover process with established systems.
- DAMAC: DAMAC Hills, Business Bay projects, Lagoons. Permits and handover documentation can be more complex.
- Nakheel: Palm Jumeirah new projects, Dragon City area. Online permit system streamlines the process.
- Sobha: Sobha Hartland, Business Bay developments. High-quality finishes that require careful protection during moves.
- Azizi: Multiple projects in Dubai Marina, Al Furjan, and Palm area. Phased handovers are common.
Frequently Asked Questions About New Apartment Handovers
Should I hire a professional snagging service?
Yes, for most buyers. Professional snagging companies charge AED 500-1,500 and identify 50-200+ defects that untrained eyes miss. They provide a detailed, photographed report in a format developers take seriously. The investment often saves thousands in repairs you would otherwise discover months later.
How soon after handover can I move in?
Technically, you can move in immediately. Practically, allow 5-10 days for DEWA activation, internet installation, basic cleaning, and move-in permit processing. Rushing the move often leads to preventable problems.
Can I move in before DEWA is activated?
No. Without DEWA, you have no electricity, water, or air conditioning. Moving furniture into an apartment without AC in Dubai (especially summer) is damaging to both the property and your belongings. DEWA activation is a non-negotiable prerequisite.
What if the developer has not completed all finishes?
Do not accept handover until the property is substantially complete. Minor cosmetic issues can be snagged, but incomplete structural work, missing fixtures, or non-functioning systems should delay acceptance. Document everything in writing.
How do I protect new floors during the move?
New apartments typically have pristine flooring (marble, porcelain, hardwood). Professional movers use ram board (rigid floor protection), corridor runners, and felt furniture pads to prevent scratches. This is especially critical for protecting your warranty - developer warranties typically exclude move-in damage.
What should I check before moving furniture into the new apartment?
Before any furniture enters the apartment, verify: DEWA is active (electricity, water, AC), internet installation is scheduled, all snagging items are photographed and documented, the apartment has been professionally cleaned (new construction leaves dust and debris), and all door locks are functioning. Also confirm that any built-in appliances (oven, dishwasher, washer/dryer) are operational.
What Is the Snagging Process and Why Does It Matter?
Snagging is the inspection process that identifies defects or unfinished work in a newly constructed property. This step is critical because developers are legally obligated to fix these issues, but only if they are reported within the defect liability period (typically 12 months from handover).
Professional Snagging vs DIY Inspection
| Factor | DIY Inspection | Professional Snagging |
|---|---|---|
| Cost | Free | AED 500-1,500 |
| Defects found (typical) | 10-30 | 50-200+ |
| Report quality | Informal notes | Professional report with photographs |
| Developer response | May dismiss informal complaints | Structured report taken more seriously |
| Time required | 1-2 hours | 2-4 hours (done by expert) |
| Technical knowledge | Limited (surface issues only) | Electrical, plumbing, structural, finish quality |
For apartments valued at AED 1 million or more, the AED 500-1,500 cost of professional snagging is a negligible investment that can identify issues worth AED 10,000-50,000 in repairs. Most professional snagging services include a follow-up inspection to verify that the developer has completed all rectification work.
How Do You Coordinate Furniture Delivery with a New Handover?
New apartments are typically unfurnished, meaning you will likely be purchasing and receiving furniture deliveries alongside your move. Here is how to coordinate efficiently:
- Phase your deliveries: Do not schedule furniture delivery and your household move on the same day. The apartment entrance, elevator, and parking area cannot accommodate two delivery teams simultaneously. Move household items first, then schedule furniture delivery 2-3 days later.
- Order furniture early: Popular items from IKEA, Home Centre, THE One, and Pan Emirates can have 2-6 week delivery lead times. Place orders as soon as you have your handover date confirmed.
- Measure everything: New apartment doorways, corridors, and elevator dimensions must be checked before ordering large furniture. A beautiful sofa that does not fit through the door is a costly mistake. See our downsizing guide for measurement advice.
- AC and curtains first: In Dubai, two items are non-negotiable before moving in: functioning AC and window coverings. The sun's intensity will damage furniture, fade fabrics, and make the apartment uninhabitable without these in place. Budget AED 2,000-8,000 for curtains and blinds.
- Assemble before unpacking: Build all flat-pack furniture before unpacking boxes. Working in an empty room is far easier than navigating around stacked boxes and bags.
What Building Systems Should You Understand Before Moving In?
New buildings in Dubai often have systems that differ from older properties. Familiarise yourself with these before moving day:
- District cooling: Many new developments use centralised district cooling instead of individual AC units. You register with a separate provider (Empower, Tabreed) and pay monthly based on consumption. Activation can take 3-5 working days.
- Smart home systems: Some new apartments include smart door locks, intercom systems, and automated lighting. Request the user manual and test everything during snagging.
- Building app: Most new developments have a resident app for maintenance requests, amenity bookings, visitor management, and facility payments. Download and register before moving in.
- Parking allocation: Understand your assigned parking space(s), visitor parking locations, and moving truck access points. Some new buildings have complex basement layouts that confuse delivery drivers.
- Waste management: New buildings often have dedicated waste chutes or designated collection areas. Understand the system to avoid fines from improper disposal during your unpacking period.
- Security systems: Access cards, intercom codes, and building entry procedures. Obtain all necessary access credentials during handover, not on moving day when the management office may be busy.
What Are the Most Common Mistakes When Moving into a New Handover?
Avoid these errors that we see repeatedly with new property handovers in Dubai:
- Moving in before DEWA activation: Without electricity, water, and AC, your belongings (especially wooden furniture and electronics) are exposed to Dubai's heat and humidity. Always confirm utilities are active before scheduling the move.
- Skipping professional snagging: Amateur snagging identifies 10-30 defects. Professional snagging identifies 50-200+. The AED 500-1,500 investment protects a property worth AED 500,000-5,000,000+.
- Not protecting new floors during the move: Brand-new marble, hardwood, or porcelain floors scratch easily under furniture legs and dolly wheels. Professional movers use ram board and felt pads. Damage during move-in may void your developer warranty for flooring.
- Ordering all furniture at once: Trying to coordinate a household move and multiple furniture deliveries on the same day creates chaos. Phase your deliveries: move existing items first, then schedule furniture arrivals over the following week.
- Ignoring the service charge schedule: New property owners are sometimes surprised by service charge invoices. Understand the annual service charge rate (AED 10-25 per square foot) and when payments are due before budgeting for move-in costs.
Make Your New Home Move-In Perfect
Professional movers experienced with new handovers understand developer requirements, building procedures, and the importance of protecting pristine finishes. Request your free quote today and let us coordinate every aspect of your move into your brand-new Dubai property.
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